Listen.

Engage.

Resolve.

ABOUT SYNQCHAT

Synqchat is a web-based dashboard designed to provide interpersonal communication (two-way communication between the client and you - the service provider).
Synqchat aims at redesigning customer service delivery, by providing you this platform, we give an efficient means to provide your customers the help they need whenever they need it through a means they already know and understand, TEXT.

SOLUTIONS

Give your customers the help they need whenever they need it, using the one means they already love and understand, SMS.

MULTIPLE AGENTS

Agents

Get more members of your team on board and solve issues faster by assigning tickets to each agent.

ASSIGNING TICKETS

Assign tickets

Ease your workflow by assigning a ticket status to each message in the order of new , open or pending.

REPORTS

Reports

Generate useful insights based on the messages recieved and tickets solved.

SMS API

Sms api

Send and receive cross-platform messages by integrating our robust API.

PRICING

Basic
Free Account Setup
Upto 2000 free SMS.
Free dashboard with upto 5 agents
Free Support
KSH 20,000
Standard
Free Account Setup
Upto 3000 free SMS.
Free dashboard with upto 10 agents
Free Support
Free API access
KSH 30,000
Most popular
Premium
Free Account Setup
Upto 5000 free SMS.
Free dashboard with upto 15 agents
Free Support
Free API access
KSH 50,000
Flexi
Talk to us for a custom package that will be personalised to meet your organization's needs
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